Question 1

Do you accept returns or exchanges?

Accepted Answer

Because all products are digital and delivered instantly, all sales are final. If you’re having trouble accessing your order, please reach out — I got you!

Question 2

I didn’t get my confirmation email - help?!

Accepted Answer

First, check your spam or promotions tab.
Still nothing? Please send a message so we can double check the issue for you.

Question 3

How will I receive my files?

Accepted Answer

After purchase, you’ll receive an email with access instructions. Wix website templates require a website transfer (within 48 hours), while Canva templates and digital downloads are available instantly.

Question 4

Can I use a discount code on sale items?

Accepted Answer

In most cases, discount codes can’t be stacked with sale prices but don’t worry, you’re already getting a deal. Keep an eye on your inbox (and Instagram 👀) for exclusive offers.

Do you accept returns or exchanges?

I didn’t get my confirmation email - help?!

How will I receive my files?

Can I use a discount code on sale items?

Help Library